Ask a supplier for corrective action on a rejected delivery
From your incoming inspection result, Claude drafts the corrective action request: what was found, what you need by when, and the 8D you expect back.
Safe versionQualityWhen you need it
Set it up3 steps
Open the Claude desktop app and sign in with the Claude account you use for work. On a personal Free, Pro or Max plan, chats can be used for training unless you switch off SettingsPrivacyHelp improve Claude.
No account yet? Ask your manager.
Where things are in Claude
- CustomizeConnectors In Claude's left sidebar: connect your email and files.
- /schedule Type it in a new Cowork task to run a prompt on a schedule.
- Scheduled In Claude's left sidebar: what runs, to pause or change it.
- Connect your email and Google Drive under CustomizeConnectors.
- Open Cowork, attach the incoming inspection report or the reject record without drawings and without cost columns, and paste the prompt.
- Read the draft, add the cost to recover if you claim one, and send it yourself.
Set this up on your computer: the Claude desktop app runs it.
The prompt
- Taken out by a company rule: Draft a supplier corrective action request from the incoming inspection result I gave you.Draft a supplier corrective action request from the incoming inspection result I gave you. Do not open drawings, CAD or design files, and never write a price, a cost or an amount. If the report still shows one, ignore it and never repeat it.safe version
- Taken out by a company rule: 1. State the reject: part number, the supplier's batch or delivery note, quantities received, checked and rejected, and each nonconforming characteristic with its required value and what we measured.1. State the reject: part number, the supplier's batch or delivery note, quantities received, checked and rejected, and each nonconforming characteristic by its number on our inspection report. Where a required value or tolerance comes only from the drawing, write [SEE DRAWING] instead.safe version
- 2. Ask for containment within 24 hours: sorting of stock at their plant, in transit and at ours, and how they will mark the parts they have checked.
- 3. Ask for an 8D within 10 working days, with the root cause both for why it happened and why it was not caught.
- Taken out by a company rule: 4. Add the cost we will recover and the claim reference, from the reject record.4. Leave the cost we will recover as [TO FILL], with the claim reference from the reject record.safe version
- 5. Write it in my email, in the language of our last email with this supplier. Save it as a draft. Do not send.
- Company rule: never put technical drawings or prices into this task. If an email or file contains them, skip that part and tell me.company rule
Kept out of AI
- Technical drawingsKept out
- PricesKept out
- Safe version. Reads the inspection report without drawings or costs, names each characteristic by its number on that report, and leaves every cost for you to add.
What you get
A corrective action request in your drafts, with the reject facts, deadlines for containment and the 8D, and the cost to recover left for you.
Get this workflow for your team
Two minutes each: everyone gets a plan of ready workflows like this one, inside your company's rules.
Your manager sees progress and hours. Never what Claude reads or writes.
FirstPrompt's workflow library adapts parts of Anthropic's knowledge-work-plugins (Apache-2.0), rewritten by FirstPrompt. Source and licence