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Every weekday at 8:00, go through the open-quotes export from our CRM in my Drive.your CRM
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1. List every quote with no reply from the customer for 5 working days or more.
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2. For each one, draft a short, polite follow-up in my email, in the language of the original thread, asking where the quote stands. Save it as a draft. Do not send anything.Taken out by a company rule: 2. For each one, draft a short, polite follow-up in my email, in the language of the original thread, asking where the quote stands. Save it as a draft. Do not send anything.2. For each one, draft a short, polite follow-up in my email, in the language of the original thread, asking where the quote stands. Refer to the quote only by its reference number and date. Never write a price, a cost or a technical detail, and do not open attachments. Save it as a draft. Do not send anything.safe version
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3. Read the customer replies that came in since yesterday and say what each one means for the deal: nominated, target price given, technical details agreed, lost, or no change.Taken out by a company rule: 3. Read the customer replies that came in since yesterday and say what each one means for the deal: nominated, target price given, technical details agreed, lost, or no change.3. Read the customer replies that came in since yesterday and say what each one means for the deal: nominated, target price given, technical details agreed, lost, or no change. Leave out any amounts.safe version
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4. Give me one table: customer, quote reference, days waiting, what happened, suggested next stage. Deals that need me today go at the top.
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Company rule: never put technical drawings or prices into this task. If an email or file contains them, skip that part and tell me.company rule